We’re excited to announce that we’re updating to Samsung Account!
This is a step forward in our journey to prepare you for the new SmartThings app, which will bring you access to hundreds of Samsung devices and services in addition to all of the Works with SmartThings products you already use and love.
It’s easy to update your account in the SmartThings Classic app. When you see a banner with an account update notice, just follow this guide or follow the prompts within the app to update your login. Don’t see it quite yet? The account changes are being released in small groups to ensure the best possible experience so not all users will see the update at the same time, but expect it to pop-up soon.
The process may take a few minutes to complete and during this time, you won’t be able to use SmartThings Classic. After you complete the process, you will be logged out of the SmartThings Classic app on all other devices. Going forward, you will use your Samsung account to access the SmartThings Classic app.
Don’t have a Samsung account? No problem. You will be able to create one when you update your login. Already have a Samsung account? Great! Use those credentials when you update your login.
Once you’ve updated your login account, please continue to use the SmartThings Classic app until you receive additional communications from us. We’ll be back in touch when the next steps are ready, and we’ll give you plenty of time with each step to transition to the new SmartThings app, which we can’t wait to share soon.
Still have questions? Check out our FAQs or get in touch with our support team here.
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